CONTENT SHOWN IN WEB FORMAT FOR EASIER VIEWING

(excerpted from chapter 6, page 78)

Problem: Emotional Outburst
Problem: Anger

Solution: Communication Strategies
Solution:#1 Get Their Attention
Solution:#2 Speak in a Calm Tone of Voice
Solution:#3 Watch Your Language
Solution:#7 Use Touch
Solution:#8 Learn to Be a Good Listener

Other Suggestions:

  • Watch your own body language as you approach, move slowly, keep arms and hands low and visible
  • Remove the person from noise, find a quiet area if possible
  • If they respond to a favorite song, hum or sing softly--try a walkman with a cassette of music
  • Distract with a favorite activity, or hold an object of comfort (a stuffed toy, doll, photograph or book)
  • If the person is incontinent, check for soiled clothing
  • Follow up with your doctor if outbursts are a new or escalating behavior

How to Communicate with Alzheimer’s - Susan Kohler How to Communicate with Alzheimer’s
Susan Kohler
0-9753165-0-8
April 2004
Spiral Bound
152 pages
$17.95/$23.95 Can.